Jobs getting stuck in created

Hello,

I have been getting workflows that are getting stuck in the created status for the initial workflow. It seems similar to a question posed by Calculations get stuck in "created" state. Here at LLNL they recently forced us to update to RabbitMQ v3.13.7 and I believe that to possibly be the source of the issue. Back when this happened I had emailed them to see if they had configured it with the settings suggested in the documentation and pointed out in the other link. They had told me they did do this. Is there a way to check that this is the case? If it is not the case, what else might be causing this issue? Thanks.

Nathan